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Order Time Frame

Thank you for considering our handmade items! Please note that our current ordering turn around time for embroidered projects is about 3-4 weeks. If you need your order sooner, please message us and we'll do our best to accommodate your request.

Return & Exchange Policy

At Meli Melo Crafts, we want you to be completely satisfied with your purchase. Because these items are handmade to order, we unfortunately do not accept returns, however if you are dissatisfied with your order, kindly message us for a refund within 30 days of receiving your purchase. Simply submit a request through our contact tab to start the process. 

Shipping Policy

Flat rate shipping is available for our customers in the US and Canada. The shipping cost will depend on the weight and size of each product. Please note that additional fees may apply for expedited shipping options.

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